Frequently Asked Questions
Here are some frequently asked questions/answers. If you have any additional questions, feel free to email or call us:
About our Pinzgauers
Delivery
Availability
Parts and Servicing
General Questions
About our Pinzgauers
Why an Outback Pinzgauer?
A: We love quality Steyr-Daimler Puch products! We also take pride in offering value, quality and innovation for your money while having a fun experience. In keeping with this philosophy, we strive to purchase carefully while ensuring our vehicles get an extremely thorough inspection and preparation program to reduce the risk of surprises later on. back to top
Does your truck come with a warranty?
A: Before being released to you, ALL our trucks receive a complete checkover (see 'Outback Service Package' section). We strive to supply premium, fully serviced vehicles, and therefore do our best to ensure your truck is within full factory set operating parameters.
However, despite all our inspections and comprehensive maintenance packages, there is no guarantee that something mechanical won't fail. This is a reality when purchasing any used AND new vehicle. In order to keep our prices low, we've found that customers prefer to save and not pay a 'warranty' add-on price. Therefore, all vehicles are sold in 'as is' condition and have no warranty. back to top
Are the listed prices negotiable?
A: No. All our trucks are priced as low as we possibly can and we don't have the large margins that dealers have which enable them to knock a few more dollars off on the deal. We believe our customers prefer this approach.
There are no hidden taxes or service charges, you know exactly how much you will pay for your truck. If you really enjoy the thrill of haggling, we would suggest you still buy from us and just use some of the money you save for a trip to the bazaars of Bombay. back to top
When considering the Outback Service Package is included, your price is often several thousands less than from other importers. How do you manage to supply the trucks at this price and what services will I be sacrificing?
A: We have a dedicated supplier, staffed with extensive Pinzgauer experience who continually seek out the best deals and quality trucks. This coupled with our massive buying and shipping power enables us to provide vehicles at a very good value.
In terms of services, we go well above and beyond the factory recommended maintenance checks and parts/fluid servicing for all mileage intervals. Although, admittedly, you won't get a bunch of free flowers on the front seat. back to top
Are there any extra costs I need to pay?
The price shown is the price you'll pay for the Pinzgauer. All you need to pay extra is the Provincial Tax/US Import fees/taxes (if applicable) and associated registration costs to your Motor Vehicle Branch. ANY, mechanical component that is not up to spec is replaced at OUR cost (i.e. brakes, clutch, oil seals). All units come with 6 brand new Yokohama all terrain tires. back to top
Delivery
Can you deliver anywhere?
A: Absolutely! We can ship your truck via rail, transport truck or boat to any address in Canada or the U.S. from Vancouver, B.C. For specific details, please enquire at time of order. back to top
Availability
Can I have immediate truck delivery upon it's landing in Canada?
A: Once the vehicle has been posted as 'landed' on the shipping status section of our website, it has been unloaded from the ship's belly. It will take approximately another 2 weeks to clear all Federal import inspections and for us to complete our Outback Service Package before you can take delivery. We will notify you during the Service Package stage with a completion schedule. back to top
How long will I have to wait for my Pinzgauer if I special order?
A: Give yourself up to 3 months from your vehicle order date to landing and being ready for pickup in Vancouver, B.C. Fulfilling your order with a quality and value priced vehicle takes time as does the shipping stage to Canada. back to top
Once purchased in Europe, can you provide me with an exact date that I will have my vehicle?
A: While we have very good shipping power, container shipping has overland and ocean schedules to contend with. Therefore, we can only estimate arrival dates until the vehicle is actually on the water and en route to Canada. Anyone interested in buying us a car boat? back to top
Parts and Servicing
Can I still have my car serviced at normal garages?
A: If the garage works on trucks, chances are they have the roof clearance and hoist capabilities to lift Pinzgauers. These vehicles have simple design features and can be tackled by any competent mechanic. All repairs manuals are included with every purchase of an Outback Pinzgauer. back to top
What about getting parts?
A: There are several parts stockists for Pinzgauers in Canada and even more in the States. Please check our 'PARTS' section for more info. . back to top
General Questions
Is it legal to drive and own a Pinzgauer truck in Canada/US?
A: YES, both 4x4 and 6x6 Pinzgauers are fully legal for public road use anywhere in Canada or the U.S.. back to top
Is it confusing to drive a big truck like a Pinzgauer?
A: As with any new, unique vehicle, care must be taken when first driving a Pinzgauer. However, it is one of the easiest, 'true' multi-purpose utility trucks to get used to for on/off highway driving. back to top
How can I protect my now rust-free vehicle from corroding?
A: With the ever increasing corrosives thrown on northern roads, this issue will not soon go away. There are many ways to help protect the integrity of a vehicle's bodywork. From regularly washing the corrosive chemicals/mud/dirt off to coating the potential abraded/chipped areas with bed liner coatings and large mud flaps, regularly rust checking interior body channels (included in OSP) and keeping the drains clog free. Pinzgauers come with a factory undercoating that is fairly durable as well. back to top
Do I need a special licence to own a Pinzgauer?
A: No, the Pinzgauer does not have air brakes nor, over limit GVW (gross vehicle weights) for normal class licences. back to top
